View our Summer 2021 Gift Guide

Retail Policy

EXCHANGES AND REFUNDS

Please choose carefully, as we do not provide a refund or exchange if you change your mind, make an incorrect choice, or you purchase an item as a gift that is not wanted by the recipient, or is incorrectly sized.

Refunds will only be provided if an item is faulty as per NSW Government Fair Trading Guidelines.

If you believe an item you have purchased to be faulty, you must return the item with your proof of purchase (receipt) within 14 days. 

 

ONLINE ORDERS

We work hard to ensure that all of our products are represented accurately on online, checked thoroughly before dispatch, and that all goods are packaged securely for transit.

However, if you have ordered a product online and find that it is faulty, has been damaged in transit, or does not match the description of the item as shown online, please contact us within 7 days of receipt of your order, via email to  shop[@]australiandesigncentre.com or phone 02 9361 4555